faithlegg murder mystery from

We are delighted to be performing our Murder Mystery evening at Butler House on 19th October.

  • Pre Dinner Cocktail
  • 3 Course Dinner with Wine
  • Murder Mystery Experience
  • Live Music to Finish the Night
  • One Night Accommodation
  • Artisan Full Irish Breakfast

Book now at

Dinner only packages also available and can be purchased on Eventbrite –

Contact us on 056 7722828, or email for more information.

WIN A FREE GPS TREASURE HUNT  for 30 people at

We have teamed up with our friends at Fota Wildlife Park to give you the chance to win a FREE  FOTA WILDLIFE PARK TREASURE HUNT 


Questions, tasks and challenges

Do you have the neck to complete all the giraffe challenges, get the flamingo questions wrong and you might not have a leg to stand on, will you panda  to your team mates and duck difficult questions? Do you know your Quercus from your Spheniscidae? Are you prepared to give it your all in the team challenges?

On the day, our event staff will be on hand to deliver a event briefing; offer guidance and support (but no clues!) and after the event to provide an eagerly anticipated wrap up presentation. We will also send you your photos and videos from the event for you all to enjoy.

fota treasure hunt (12) fota wildlife park treasure hunt






  • This field is for validation purposes and should be left unchanged.


We will accept multiple entries from a company, but only one entry per email address.

So get your colleagues to enter for a greater chance of winning. 🙂


  • All participants must work for the winning company.
  • All participants must be over 18.
  • Only 1 answer per individual email address.
  • Multiple answers will be accepted from any company, so get your colleagues involved!
  • Correct answers will be put into a hat and the winner will be drawn on the 14th of August.
  • Winner will be notified by telephone with a follow up email. If we cannot speak with the winner after 24 hours of the draw, a 2nd draw will be made.
  • Prize is for 30 people & includes entrance to the Park,  room hire and our Fota Wildlife Park Treasure Hunt
  • Fota Wildlife Park  reserve the right to change ANY aspect of the prize. The winner will be notified of any changes.
  • Event will be videoed and photographed. Video and photos will be used for on our website and social media sites. (your company will not be named).
  • Event will run for approx. 3 hours max. The event will take place within normal opening hours of the Park.
  • Prize must be taken  6th  SEPTEMBER 
  • Any questions please call 021 2021047 or send an email. 

Best of luck everyone!

Regards Fota Wildlife Park  &


CLOSED – WIN A FREE TEAM BUILDING EVENT plus lunch for 25 people 


We have teamed up with the  Clayton Hotel Galway  to give you the chance to win a FREE half day team building event.  LOCKDOWN & JUST A MINUTE


After an exciting  introduction, teams use their tablet to take a team photo then are transported deep inside an abandoned industrial complex stuffed to the brim with both dangers and opportunities. The scenario provided is thought-provoking and fun with a focus on the teamwork that will be needed to escape.

Radiation levels are rising while air quality steadily deteriorates. There are many rooms linked by many doors. Which route will your team take? The tablet provides feedback and updates about new surroundings.  They can also see how other teams around them are faring (or failing!). This is one competitive Escape Game!

 Lockdown rewards a calm approach – not easy to achieve as the clock counts down. The pressure to make quick decisions can be unbearable! Which teams will face lockdown (or worse!)? And which teams will win through to find the exit (some, maybe, achieving Honours) in their quest to ESCAPE?

Lockdown is great for a competitive energiser or icebreaker during conferences or team building events.

“thank you for yesterday, we really enjoyed it. Great fun” ERVIA


Just a Minute is a series of high-energy tabletop group activities using everyday household items and office supplies. After a fun demo and practice session, each challenge is played and teams are scored accordingly. Great for daytime teambuilding or after dinner entertainment, this fast-paced event will have everyone laughing, cheering and vying to become Just a Minute champions.

After an energizing kick-off, your group will be divided into sub-teams and assigned to an activity station. Multiple rounds are played using a three-step system of demo, practice and competition. Teams are constantly engaged and focused on continuous improvement in an attempt to maximize their score.

“Many thanks for looking after us.” PEPSICO

prize includes teas and coffees, soup and roll and the team building games.


We will accept multiple entries from a company, but only one entry per email address. So get your colleagues to enter for a greater chance of winning. 🙂



  • All participants must work for the winning company.
  • All participants must be over 18.
  • Only 1 answer per individual email address. Entries will be shared with the Clayton Hotel Galway and
  • Multiple answers will be accepted from any company.
  • Correct answers will be put into a hat and the winner will be drawn on the 14/03/2019
  • Winner will be notified by telephone with a follow up email. If we cannot speak with the winner after 24 hours of the draw, a 2nd draw will be made.
  • Prize is for  25 people & includes refreshments (tea/coffee before the team building event and soup/sandwiches after the event), room hire and our Lockdown and Just a Minute
  • Clayton Hotel  reserve the right to change ANY aspect of the prize. The winner will be notified of any changes.
  • Event will be videoed and/ photographed and used for marketing (your company will not be named).
  • Event will run for approx. 3 hours max (excluding refreshments)
  • Prize must be booked  before the end of APRIL and taken on a MONDAY.

Best of luck everyone!

Regards the Clayton Hotel Galway &


Join us at Ballymaloe House on Thursday 7th March 2019 at 7 pm sharp for something a bit different… a Murder Mystery dining experience hosted by professional actors.

Encourage ‘your mob’ to embrace the theme and dress in mobster fashion or simply enjoy solving the mystery over an especially prepared delicious set menu in a beautiful setting of Ballymaloe House.

team building in the metropole (4)

Setting the scene:

The Godfather Tony Soprano Snr. is dead! Was it a whack job, or was it natural causes? All the mafia families have gathered for the funeral, but more importantly to find out who will succeed him as the next mob Godfather.

His sons have no love lost between them, his widow is screaming for revenge.

The other families just wait and see who’s going to bump off who.  Maybe it’s time to send for ‘The Cleaner’?!  Join us and find out / help solve the mystery.

Stay overnight for €210 per person sharing for the following:

  • Cocktail on arrival
  • 3-course Ballymaloe seasonal set menu
  • Murder Mystery experience
  • Bed & Breakfast at Ballymaloe House

€110 per person for the Murder Mystery Dining Experience without accommodation

Please note: This event is limited to only 40 dining places so please book early.  A welcome drink is included but wine throughout the meal is not included.

What people are saying about our Murder Mystery nights:

without doubt, the best murder mystery we have ever had, the actors were just excellentSHISEIDO

Oh it was fantastic! We were laughing for hours straight!!“ IPSEN

We had a fantastic time. The actors were absolutely brilliant, very professional and interacted very well with our group. I would have no hesitation in recommending you to my colleagues.MUSGRAVE GROUP

BOOK HERE (Ballymaloe House Booking site)



WIN A FREE TEAM BUILDING EVENT plus lunch for 30 people 



We have teamed up with the  Clayton Hotel Silversprings Cork  to give you the chance to win a FREE team building event,  our  AROUND THE WORLD IN 80 MINUTES.


Participants arrive at your chosen destination and receive a brief introduction before splitting off into teams with their tablet before embarking on their Around the World in 80 Minutes challenge.

Each tablet is complete with an interactive map and an interactive scoreboard so teams can monitor their progress against their rivals!  Teams visit each country answering trivia questions and completing photo and video challenges to score points in this exciting team building challenge. Bonus challenges pop up on screen throughout the challenge with a chance to earn extra points. At the end of the challenge the team with the highest points total is the winner.

Task and Question Examples.

  • Do you know your Tortellini from your Tagliatelle?
  • Which country says “Itt repül a kis madár” when having their photo taken?
  • Can you master our chopstick challenge?

” thanks again to your team for last night! The event ran so smoothly and was thoroughly enjoyed by all of the team 😀” BJ FITZPATRICK

“thank you for yesterday, we really enjoyed it. Great fun” ERVIA

“great fun thank you guys, the challenges were great” COTY

“everyone had a fabulous time and it was a great success, thanks for everythingWELOCALIZE

prize includes teas and coffees, soup and role and the team building game.



We will accept multiple entries from a company, but only one entry per email address. So get your colleagues to enter for a greater chance of winning. 🙂



  • All participants must work for the winning company.
  • All participants must be over 18.
  • Only 1 answer per individual email address. Entries will be shared with the Clayton Hotel Silvesprings and
  • Multiple answers will be accepted from any company.
  • Correct answers will be put into a hat and the winner will be drawn on the 14/12/2018.
  • Winner will be notified by telephone with a follow up email. If we cannot speak with the winner after 24 hours of the draw, a 2nd draw will be made.
  • Prize is for  30 people & includes refreshments (tea/coffee before the team building event and soup/sandwiches after the event), room hire and our Around the World in 80 Minutes.
  • Clayton Hotel Silvesprings Cork  reserve the right to change ANY aspect of the prize. The winner will be notified of any changes.
  • Event will be videoed and/ photographed and used for marketing (your company will not be named).
  • Event will run for approx. 2 hours (excluding refreshments)
  • Prize must be booked before the before the end of January.

Best of luck everyone!

Regards the Clayton Hotel Silver Springs &

Hello, our Christmas office hours are as follows.

We will be open as normal until Friday 21st December 5pm.

24th-1st January the office will be closed,  but we will still respond to emails and voicemails of your query is urgent.

We open as normal on 2nd January 2019 from 9am.

Have a great Christmas.


Our congratulations to KATE HICKEY who has won our competition with WeddingsOnline for Laser Clay Shooting at her wedding reception. We look forward to meeting Kate and guests on the day.




Team conflict is not an inevitable occurrence, but it is quite common whenever people end up working together. What causes conflicts at work? There are a variety of sources, and each has a way that should and should not be addressed. It’s important to recognise the source of any conflict in order to deal with it properly.

Original photo RAW 3456x2304 or 2304x3456


In general, all conflicts stem from one or more people perceiving the actions of another as hurtful, incorrect, wrong, or unhelpful. People who are involved in a workplace conflict with one another cannot see things from the other’s point of view; therefore, they feel as though they have been wronged and that the other is responsible for fixing that wrong.

This sort of issue can arise from almost any situation as all that’s needed is a difference of opinions. Many conflicts in the workplace come about from similar occurrences. Here are a few of the most common reasons for team conflicts.


  1. Competition 

A little bit of competition might help the team work well together, but it can also increase friction between team members. Conflicts can arise from all different types of competition. Whether employees have conflicting interests that make them compete for different goals from the team’s goal, there are conflicts over limited resources needed for different jobs, or if team members want their own individual recognition instead of team recognition, conflicts may arise.

  1. Differences in working behaviors 

Someone who naturally has their own habits and behaviors at work will normally be opposed to another team member coming in and messing up those behaviors with their own different ways of working. This happens more commonly with new teams, as members get used to working with one another.

  1. Ignoring normal team practices 

If at any point a member of the team starts to act in a manner that’s inconsistent with normal team behaviors and expected actions, conflicts can come about between members. Over time this sort of conflict can quickly spread around to encompass the whole team, so if this is the source of your own team’s conflict you will need to address it quickly.

  1. Failure to perform well 

It can happen that a team member does not contribute equally, gives consistently bad work, or generally is unmotivated about getting anything done properly. In this instance it is easy for others to become frustrated at that person and conflict can arise.

  1. Vague work scenarios 

Teams that don’t have clearly defined goals will often find themselves fighting about what exactly they are trying to accomplish. It is up to management and leading figures to make sure goals are laid out in a way that all members of the team can understand.

Another vague working scenario that can cause problems is when team members have different ideas about how the goal should be reached. This sort of ambiguity about what should be done that comes about when clear actions are not laid out is a very frequent source of conflict in many working teams.

  1. No team accountability 

Lack of individual and team accountability can make any of the above listed issues worse and can escalate any situation that may not have caused conflict into a full-on team conflict.



While team leaders and managers cannot fully avoid conflict, it’s important to learn how to help your team get through instances of conflict before the team is torn apart and rendered use less. Learn how to recognise the source of the conflict and respond to it before it gets out of hand.

We have tools and programmes to help with such issues, such as Team Management Profile and MBTI 

Talk to Darren Priest on 023 8843998

We welcome a new trainer to


Darren Priest

Darren Priest is an experienced Coach, Facilitator and Trainer. Darren’s coaching approach is evidence based and informed by his Certificate in Coaching Psychology and his Masters in Career Coaching (University of East London). This knowledge and experience allows Darren to adapt his coaching style and approaches to meet the needs of each individual client and to support them in realising their true potential. He delivered training in diverse and sometimes challenging environments, from team building for an embassy in Beirut to business training for NGO staff in a fish farm project in Bangladesh.

Darren is a licensed trainer of the Team Management System tools( TMSWORLDWIDE)

He is able to offer two great new programmes to our clients

Team Management Profile

The Team Management Profile is a unique management and team development tool that gives you more perspectives on individual performance, high energy teamworking and organisational culture. It offers personal feedback based on extensive research with and for managers into what creates personal success and high performance teamworking.

A rigorously validated questionnaire is analysed by special software to provide a 4,500 word customised report, available in major European languages. This helps you to achieve results for yourself and those you work with.]

It is a great tool for team managers looking to understand their team profile

RELEVANT – A system developed with and for leaders and their teams

RELIABLE – A researched framework of high energy working

FOCUSED – Helps individuals and teams to maximise their potential

POSITIVE – About strengths, mutual respect and constructive relationships

RESEARCHED – Over 25 years of ongoing validated research into what makes high performing teams

MEMORABLE – Easy-to-use language and powerful visual models

PROVEN – The instrument of choice for leading organisations worldwide

FLEXIBLE – For individuals and teams, for use on its own or within your toolkit

MEASURABLE – Maximises performance to bring real business benefits

ONGOING – A foundation for long-term sustainable development

“We are having more meetings than before. We told everyone about the meeting colours and what they meant. We have so far had one green meeting and one yellow meeting. Reading the Profile highlighted to me what a Thruster-Organiser I am in terms of decision-making. I realised that I usually have a fixed idea of how I like things to be and I base my decisions upon them. Moreover, I realised that I am a quick decision maker. As a result of the session, we got to know and understand each other and we know how to get the best out of everyone.”Australian Embassy in Beirut


Career Advancement


Career transition can be a scary time and often involves stages of loss that are akin to the grief process. Having an understanding of what to expect and that you are not unusual in feeling that way is a powerful way to develop the resilience needed to see this transition through successfully. We couple this with a Solutions Focused approach to career coaching in order to support participants towards their next step. In such difficult times it is important to be appreciative of the resources you have to hand, what works well for you, the skills and experience you transfer with you and most importantly what intrinsically motivates you in the work you did that you wish to build on in the next stage of your career.

Duration: one day +

Participant numbers: 4+


This programme will support you in transforming a biographical and historical record of your employment into an appealing sales document that has immediate impact. You will gain an understanding, and take ownership of, the experience, skills and strengths you bring to your employer. We will look at tailoring your CV to the job you desire and how to make impact through the words you use and the format you present in, including a CV online and business social media.

There is no one right way to create a CV/resume, and as many opinions as people you ask. This evidence based programme will equip you with the ideas and information you need to craft the best CV for the job.

Duration: one day

Participant numbers 8 – 14


Promising to make interviews a fun experience may a promise too far for many. We can say that this programme will put fun into preparing for interview and help you make the next interview the most positive experience possible. Wherever you are in your career journey, interviews can be daunting. We will help you prepare, the key to success, through identifying your competencies, skills and strengths and then practising and honing how you put these across. Writing them down is crucial, and so is saying them out loud. That is why we have professional actors, career coach and experienced senior HR professional that can help make this experience as authentic as possible. The good news is the more ‘real’ interviews you have, the better you become. We aim to put you in the position where you’re ready to get that job.

Duration: one day

Participants numbers: 8 – 14


Having an understanding of the changing nature of work and careers can equip you for the inevitable changes in your work life. Some see careers as a path or journey, others might talk of constructing or crafting their career, yet others view their career as a narrative – their story. These common sense approaches and metaphors mirror the research and science behind career theory. Both come from the shared experiences of many. So we put together in this programme some theory and lots of application so that you greater equipped to deal with the transitions, both chosen and forced, that will come about in your career life. This will allow you to have greater control and make informed choices about the next leg of your journey, the stage in your build or the chapters to come in your story.

Duration: one day

Participant numbers: 8 – 14


Darren Priest is our Career Coach. His coaching approach is evidence based and informed by his Certificate in Coaching Psychology and his Masters in Career Coaching (University of East London). This knowledge and experience allows Darren to adapt his coaching style and approach to meet the needs of each individual client and to support them in realising their true potential. Darren has a proven track record in bringing out the magic that he knows is within each and every client that comes to meet him. This can mean asking questions that challenge and even provoke clients towards new insights and changes in perspective thus opening up choices that were not previously evident to them. Darren’s Masters in Occupational Health Psychology* (University of Nottingham) further informs his approach to one-to-one coaching, enabling him to appreciate what can help individuals thrive in the workplace.

Duration: charged hourly or grouped sessions

Participant numbers: one-to-one

“With the skills you taught me, the professional CV and an understanding of my strengths and weaknesses I had never felt more ready” F O’Driscoll, Bandon

Contact Darren at  or call 023 8843998


You’re bound to have been on the news about the HOME SWEET HOME activists and other stores highlighting homelessness in Ireland. It’s a growing problem in our towns and cities. Ever thought how you can help as an organisation?

team challenges

We run The Apprentice Challenge, a “business treasure hunt” in which companies raise goods and money for The Simon Community.  A great opportunity to work as a team and help others.

Can you think on your feet and blag your way to success in this team challenge event with a difference?

Based on the hit TV show, “The Apprentice” with Sir Alan Sugar, Donald Trump and Bill Cullen here in Ireland, you have to work as a team to buy, sell, blag, negotiate and finance your way to success. Fail and you are fired!
On the 6th January we ran an event in Cork for UCC and in Dublin for Imperial College London.

“They loved it, well done again” UCC

“Thanks so much, great tasks for the groups to get stuck into and explore the city” IMPERIAL COLLEGE LONDON

team challenges

This team challenge can be done in any major city or town, where you will be asked to complete tasks with time and budget limits. You will amaze yourself having completed tasks you never thought you’d ever find yourself doing. Afterwards we relax in the hotel or conference centre for a full fun review of the day.


  • Decision making
  • Time Management
  • Budget Constraints
  • Leadership
  • Deciding on priorities
  • Communication
  • Selling, buying, negotiating
“I also wanted to say that the students really enjoyed the event and they seem to be much more comfortable around each other.  Thanks for all your help and a big thank you to your team, they were excellent!” UCC Corp Finance
” it was a very enjoyable experience for sure with the added bonus of raising funds for such a worthy charity” UCC MBA
“Thank you, we will definitely recommend you guys” MONGO DB
*Although inspired by the television programme of the same name, the BBC or TV3, nor any of their affiliates have reviewed, approved or endorsed the content of this event
Email Louise for details

We are still taking bookings for our Murder Mystery Nights with our professional actors, a great night in any hotel over a 3 course meal.


Or if you are a fan on of role play, how about The Woods in Bandon an apocalyptic  adventure.


true team building

There are many differences between team building and a team outing, the first and main one is that a team outing does not improve the dynamic of the group as much as team building activities do. Even then a team building event will achieve more with further goals, training and reviews. For example, having a company fun day such Laser Clay Shooting or going to a pub sound like fun but these activities do not teach employees how to work together as a team. Of course everyone will have fun but as soon as it is time to go back to work there are no issues resolved and/or relationships between employees are not improved. Don’t get me wrong though, a team outing is often a lot of fun for everyone but it should be treated as a reward for good work or success in a company  or “just because it’s  a Friday”,  rather than a means to improve relations between group members.


these people are having fun but they’re competing against each other and their thoughts are insular. “Am I aiming right” “Am I winning”

On the other hand, an activity like The Box or The Run encourages employees to work together to achieve a common goal. This is basically what they have to do in a workplace but now they do it for fun and build strong relationships with each other which no doubt they will use when they go back to work on a project or an assignment.

Activities that are supposed to increase team relationships should be fun and engaging. The employees should not be able to complete the task alone but only as a team (the more the better).

Team building is the process of turning a group of individuals into an effective team, a group of people organised to work together interdependently and cooperatively to accomplish a common goal. Team building is a continuous process that helps a group evolve into a strong well-organised unit. The team members not only share expectations for accomplishing group tasks but trust and support one another and respect one another’s individual differences.

Goal Setting and Reviews are vitally important, if team building is to be done properly.

Building a team- sharing ideas, talking, leading, adapting

Some people view team building activities as something that will only embarrass them. Others think that they are boring, not fun, or will just end up being a waste of time. It’s quite the opposite, these activities are designed to engage people in an activity and commit to it . No one will get embarrassed and the only way anyone can get bored is if they decide not to participate in the event.

In order to be successful and efficient, all teams should have a team leader or a team builder (a person responsible for the team). The role of a team builder is to lead the team toward unity and productivity. A team should take a life of its own and the team builder must regularly nurture and maintain it in order to maximise its effectiveness.

If done correctly team building can lead to:

  • Good communications between team members
  • Increased department productivity and creativity
  • Team members are motivated to complete goals
  • A great working climate
  • Higher levels of job satisfaction and commitment
  • Increased levels of trust

So when you book, be clear of your intentions, Do you want a fun outing or do you want a building event?

Set realistic time scales. (e.g. we can’t fix tension in the work place in a one hour workshop)

Discuss your requirements with us (e.g. don’t book bouncy castles if you want to improve cross silo communication)

Call our team on 01 6177854 or email us

Michelle O’Brien


We are giving you the chance to WIN 10 FREE places for LASER COMBAT in Bandon, Co Cork at our 100 acre woodland site (courtesy of our colleagues at

This would suit…

  • Company team  event
  • Stag Party
  • Hen Party
  • Birthday Party
  • Just for the fun of it Party

exciting  adventure for  over 2.5 hours,  as you crawl along trenches, storm buildings through the village  and steal the enemy’s flag. for adults only.

To be in with a chance of winning, all you have to do is 

  1.  email us at

with your name, company, telephone number.

laser shooting

Competition closes 16th March. Winner to be informed by email.

Ts and Cs apply



Imagine entering work in the early ’90s. It is a time when office computers, mobile phones, email etc. were not part of our working environment.  We talked on landline phones, and wrote memos on paper.  We clocked in and started work and clocked out before leaving at the end of the day.  In the following years, email, personal mobile phones and a host of new technologies entered the workplace.  Everything would be much easier and faster and now that we could send out 1,000+ CC’s by email without needing a mailman, we wondered what would we do with all of our spare time.



Fast forward 20+ years and mobile technology has resulted in people working from home while having breakfast and in their cars while driving to and from work. It does not end there as many work in the evenings and are still checking their phone while in bed.  Children complain that their parents are in the same room but “not there” when they want interaction.  Today we live in a world of ‘infobesity’ where we may have unlimited information but only a little of it has true nutritional value.


Too many people start their workday by playing a game called “find my work” which is to identify important tasks carefully camouflaged among hundreds of irrelevant emails and messages. To deal with this we respond by attempting to multi task.  Interestingly research into multi tasking has revealed firstly that people who swap between tasks are less productive when measured in terms of speed and quality. It also requires more energy to change focus so burnout is a constant threat.  In the coaching world, the theme of work life balance and emotional health has climbed the rankings and is now one of the dominant areas of discussion. Clearly the world has not evolved as we expected.

Our Working Simply Smarter program  will explore the latest thinking on stress and time management and equip participants with practical tools to increase their effectiveness.


“Andrew is an exceptional consultant who is energetic, resilient and intelligent, always upbeat and motivated. He is an asset for any Learning and Development Projects”. VODAFONE TURKEY

“I have worked closely with Andrew recently. I have seen , at first hand, how he is always focused on the customer and in helping them to achieve their goals. He brings a wealth of MNC and SME experiences, to his role, which are invaluable and very educational. Andrew has, at all times, helped align my business strategy towards achieving my growth plans. He has been an excellent source of advice and guidance to my business unit. CARBON GROUP
If you wish to discuss more about how your team can work Simply Smarter email ME or call 023 8843998Happy New Year.

Corporations are currently faced with a challenging question that has long affected education: what is the best way build a collaborative environment, with measurable values and effects of engagement? In education, this pertains to learning, progress and qualifications  — while in business, this translates specifically to productivity, morale and business output.

The big difference between the two sectors is that in education, costs are ‘built in’ to salaries and interventions which directly aim for those same progression outcomes — whereas businesses are required to specifically invest capital and/or profit into team-building activities and events, with hope that the investment will be returned.

Though both sectors can qualify the success of team-building efforts in anecdotal ways (“remember the time when…?”), businesses are fast moving into the realm where, like educators, it’s essential to quantify the success of team building efforts in a way that translates into key business performance metrics. This not only enables business managers to recognize what works and what doesn’t, but also reveals opportunities for more effective management in the future.

Measuring tools

Measuring the ROI of team building tactics

Translating team-building endeavors into quantifiable measures can include a plethora of possibilities and methods, but all need a starting point: a baseline prior to implementing a calendar or schedule of team-building activities. For yours, consider looking at:

  • Absentee rates
  • Productivity rates
  • Rates of overtime take-up
  • Daily/weekly/monthly profit
  • Time-and-motion studies can also help identify exactly how time is used by management and a team. This is particularly useful when putting together an overview of the frequency, productivity and purpose of meetings, along with punctuality in relation to staff breaks, pace of work, number of customer complaints, and even staff grievances.

As no two companies will be influenced by the exact same factors and actions, there will be different baseline areas for various types of companies. These examples prove that there are plenty of options to be identified and used, depending on a team, business focus and need.

Building in the bonding

The next action is to introduce newly selected team-building activities. When choosing an exercise, remember that the key aim of team-building activities is to increase productivity — and the main vehicle by which team building events aim to do this is by bonding disparate teams.

It’s worth remembering that such events are about collaboration and not competition, which can often be detrimental to overarching business goals. Be thoughtful in offering creative exercises and activities which include ‘lone’ workers, invite collaboration, and help to define team members’ roles.

Activities should also bring out individuals’ strengths, before empowering staff to take these qualities back into the workplace. Using the services of a team events company to facilitate this can seem expensive depending on the number of people and type of activities involved, but once measuring tools have been defined, measuring and managing the outcome can only be beneficial. It’s reasonable to expect an increase in company knowledge about a team, performance, productivity, and prospects.

Giving teammates a voice

ROI on teambuilding

A great team-building activity that often costs less but can still give valuable, measured outcomes is to gather and directly ask the team about various aspects of the company. A session like this can include (but certainly isn’t restricted to) Q&A with teammates on a broad range of topics. Here are a few ideas:

  • Work environment: consider asking about desired improvements, problem areas, or even health and safety concerns
  • Office hierarchy or management systems: is everyone comfortable where they are? Are there line-management clashes which result in some staff feeling de-valued? Are some staff feeling ‘stuck’ and overlooked?
  • Wages and working conditions: although this should come into appraisal or performance management procedures, this is by no means a given with some companies, so staff really should be offered the chance to have their say. This can be a relatively easy fix if the funds are there and will be invaluable in returned loyalty and productivity.
  • Schedules: is the company struggling with poor scheduling which means death-by-meeting Thursdays for some staff, or no time for creative thinking for others? Those that are subject to the schedules will know exactly what’s working, or not, so ask them! After, factor their responses into the development of new processes and systems – and measure those outcomes.

How to manage the measuring

Finally, it’s time to re-measure your outcomes. It’s important to recognize that investing in your team in this way, particularly if it’s something your company hasn’t done before, can take time to get right. While improvements may be seen quickly (and that’s great!), there’s no guarantee that there will be an immediately or obvious return on any investment of time or money spent –- in reality, efforts may be something which gradually drip-feed over a span of months or years after action.

The important thing is to retain the focus, as this will also encourage staff engagement – don’t let them think your efforts were a one-off attempt, as that doesn’t encourage loyalty!

The best is yet to come; the ROI of teambuilding

If the measures show no improvement, try switching tactics with different team events or activities which closely complement your business goals. Be sure to reflect on both the managing side of measurement as well as acknowledging to your staff that they, as well as your company, are worth your investment.

Having worked to develop teams for 17 years, I thought I’d share a few key ideas that will help facilitators or managers that need to get a group of people working more cohesively. It is particularly effective to do some of these with a new team or group that about to embark on a project together for example an IT system change implementation team. It can really pay dividends in the smooth running of the project.

1. Help them build trust

As Patrick Lencioni explains in his book on the five dysfunctions of a team, it is really important for a team to develop ‘vulnerability-based’ trust. This means that they need to share things and understand more about each other. Sometimes using a personality profile together can help with this. My favourite activity is to get them to tell stories about when they were younger. Here is a format that I got from my friend Larry Reynolds, which I have used many times to great effect. These questions enable to fashion a story out of a life incident to share with the team:

  1. Think of a time when you faced some kind of challenge. It can be a challenge big or small, and it can be something that happened recently or many years ago. Challenges you faced as a child or young adult can make especially powerful stories. The only proviso is that things worked out alright in the end, and that you are happy to share this experience with others.
  2. How did you feel when you encountered this challenge? It’s probably something on the spectrum between concerned and terrified.
  3. What unexpected help came your way? Maybe you drew on some inner resources, or maybe someone else helped you.
  4. How did things work out in the end?
  5. What did you learn from this experience?
  6. What does that say about your values and beliefs as a person now

2. Help them get comfortable disagreeing

It’s really important, if a team are to make great decisions that they are comfortable with a level of conflict and disagreement in the team. Give them some tasks to do that involve disagreement and negotiation like Ecopoly or better still, take some real work, a decision that they need to make and carefully facilitate a discussion where when a person states a point of view or puts forward an idea, at least two people must say specifically what they like or agree with and then at least two people must point out potential issues, flaws or reasons that they disagree. When a team can get comfortable separating the ideas and concepts from the person, they will be able to make better decisions. Also if issues are discussed properly, teams are able to commit to decisions that they don’t necessarily fully agree with if they can understand the rationale behind the decision and they feel that they have been fully heard.

3. Help them get comfortable giving and receiving feedback

Giving and receiving feedback effectively will enable the team to grow and develop faster and will also enable them to hold each other accountable for behaviours and results. Enable them to practise giving real face-to-face feedback by doing an activity such as ‘warm seat’, which I learnt, from Dr. Roger Greenaway many years ago:

A ‘warm seat’ is a little bit like a hot seat but cooler! Group members prepare questions to ask the rest of the group about themselves. These questions can be positive e.g. what is great about working with me? Neutral e.g. what is it like working with me? Or negative e.g. in what ways do I sometimes annoy you? Group members take it in turns to sit in the warm seat for a pre-arranged amount of time e.g. five minutes and ask their questions. Group members answer the questions (which can be general or specific) as specifically as possible with examples. They can only answer questions posed and at any time the person is free to vacate the warm seat if they’ve had enough. (See my article on giving difficult feedback if the group may need to do some learning about how to give feedback well.)

4. Set up a team charter

Another practical thing that a team can do is to set up a team charter, which includes agreements about ways of working. Get clarity first on the team’s vision, purpose and values. Then get clear about people’s different roles within the team by defining individual responsibilities and goals. Once this is done, I often use an exercise like Culturallye, which looks at written, and unwritten rules that naturally establish themselves in a team as part of the culture. We can then get into identifying appropriate behaviours for team members, communication and decision-making processes and agreements about the use of resources. Encourage the team to put forward ‘rules’ that they can all sign up to, for example, ‘we get back to e-mails from each other within 24 hours’ or ‘when we disagree, we express this calmly and openly’ etc. Once this charter is established, team members can be encouraged to hold each other accountable for both behaving in line with what has been agreed and for their responsibility areas. This should happen as part of every team meeting.

5. Give them chance to practise being a real team (and to feel what it is like) by giving them challenges to complete together

If you have a well thought through problem-solving challenge where the objective is really clear and truly shared and the problem necessitates the team working together, they will have an opportunity to feel what it is like to work as a team (hopefully successfully). This physical or ‘muscle’ memory will hopefully stay with them and also make them want to achieve that feeling of working in harmony and being jointly accountable again! Great team problem-solving challenges include Tower of Power, EasySpider, Leonardo’s Bridge, MarbleRun, Scoop, StringBall, Maze and Team2. Once people feel what it’s like to truly work as a team and achieve positive results, they usually want to do it again! The review of the activity also enables the team to practise disagreeing, giving and receiving feedback and holding each other accountable.

by Shirley Gaston

Hello All,
We’ve just posted an up to date (well mostly up to date) brochure for fun games, puzzles and inflatable castles.  The brochure is designed for anyone planning

  • Family Fun Days
  • Corporate sports events
  • Venue launch
  • “It’s a Knockout”
  • Team barbecues
  • “Just for fun”  light team building


We have items for small kids such a play pits, face painting and carousels  up to laser tag and archery for adults.

DOWNLOAD games brochure low res (5 meg)


We have teamed up with the HARBOUR HOTEL Galway  to give you the chance to win  our  DA VINCI CODE CHALLENGE, a tough yet rewarding  outdoor team building game designed by Our Da Vinci Code Challenge is based  on the best-selling novel and hit film, your team must track down the ultimate prize, the Holy Grail. Your search will take you to historical and religious sites, and armed only with the clues you find, you must solve the mystery. You have some tough challenges ahead as not everyone you meet is your friend! Are you ready to step back in time, embrace the challenge and seek immortality? We then relax back at the Harbour Hotel  where the winner is revealed.




  • Answer this simple  question:  Which city are we offering this FREE team  event in?

A) Galway B) Istanbul C) Cork

  • Send your entry to
  • Entitle your email Harbour Competition 
  • You must include your name, company email address, company name, position  and phone number.
  • We will accept multiple entries from a company, but only one entry per email address. So get your colleagues to enter for a greater  chance of winning.

Da Vinci Code Challenge


  • All participants must work for the winning  company. Any company putting forward participants who are not from the winning company, will be disqualified from particpating.
  • All participants must be over 18.
  • Only 1 answer per individual email address. Entries will be shared with the Habour Hotel and
  • Multiple answers will be accepted from any company.
  • Correct answers will be put into a hat and the winner will be drawn at the end of APRIL.
  • Winner will be notified by telephone  with a follow up email. If we cannot speak with the winner after 24 hours of the draw, a 2nd draw will be made.
  • Prize is for up to 20 people & includes refreshments (before or after the team building event) , room hire and our Da Vinci Code Challenge.
  • Habour  reserve the right to change ANY aspect of the prize. The winner will be notified of any changes.
  • Event will be videoed and/ photographed and used for marketing (your company will not be named).
  • Event will run for approx. 3.5 hours (excluding refreshments)
  • Prize must be booked before the before the end of May (excluding a Friday or Saturday)
  • Da Vinci Challenge  must take place between 9am & 6pm.


Best of luck everyone!

Regards the Harbour Hotel & teams


If you are a manager, it is so important that you make time for regular one-to-ones. Even if your desks are 4 metres apart and you think you are totally in touch with where someone is, you still need to have regular one-to-ones. It’s a space you create where they know that it is about them as an individual and you will really listen to their hopes, dreams, fears and concerns. The depth of conversation that you need to have just won’t happen as you discuss mundane operational issues. So get those one-to-one’s scheduled in and follow the simple steps below to make it a worthwhile use of time for you both.

Step One – Focus on preparation

Get out your notes from the last one-to-one with the relevant person. See whether or not each of you have followed through on the commitments you made. Ask yourself some really good questions…

  • What do I need to tell him / her? (About behaviour, projects, news, meetings, workload, plans)
  • What positive feedback can I give?
  • What developmental / adjusting feedback do I need to give?
  • Is there something I can delegate or involve him / her in to help their development?

Book a place and time that you can focus and speak freely without being disturbed and if something comes up and you have to reschedule, always reschedule it right there and then rather than for some unspecified time in the future.

Step Two – Focus on them

This is their time. They should be doing most of the talking (at least 70% as a rule of theumb) and it should all be about them. Ask them some great questions like…

  • How are things in general?
  • How well does your job description describe what you are doing currently?
  • What is currently giving you most satisfaction at work?
  • What are your key accomplishments since our last one-to-one?
  • What has not gone so well since our last one-to-one?
  • What has got in the way of success?
  • What have you learned from this?
  • What do you need to develop to ensure success?
  • What do I do that helps / hinders?

Step Three – Focus on updates and news

What can you share with them that will help them to feel that this has been a great use of their time? What can you let them know about, what can you give them specific feedback on?

  • What else do we need to follow up on from last time?
  • What do I need to update you on?
  • What feedback do I need to give you?
  • What ideas have I had for helping you in your role?
  • What else can I tell you about project x?
  • What are your thoughts on these changes?
  • What do you think about y?
  • How do you think we can do this better?
  • What can I delegate to you that will help you develop in areas that interest you?

Step Four – Focus on the future

Keeping your team members happy, productive and staying with your organisation is a lot about matching their needs with the right job. Maybe there are ways they can develop to be more effective in their role. Maybe their role can be adjusted to better suit them and enable them to bring new skills to work? Maybe there is a new role that can be created or that they can move on to. Ask them some questions about this…

  • Tell me about what you’ve learned on this project.
  • What are your career ambitions for the future?
  • How might that fit in with the organisation’s plans?
  • What training and development do you think would help you?
  • What would you like us to focus on between now and next time

Step Five – Focus on closing

Thank them for their time and openness. Ask them what you could have done differently to make this an even more useful one-to-one for them.

  • When should we next meet to review progress?
  • Which of us is going to do what by when?

Read through the notes you have made and transfer things that need transferring to task lists, project plans, diaries and calendars. Follow through on commitments you’ve made and development actions you’ve decided on schedule the next one-to-one!

Shirley Gaston




Getting the whole team on board with a new initiative at work can be a mixed adventure… some will be up for it and enthusiastic to get started, others will be cautious and want more information, whilst a tiny few would rather stick to the usual routine and maintain their comfort zone.

The trouble is, this mixed response is likely to be what you face if you’ve got the task of getting your team involved in a team-building activity… and is possibly the whole reason why team-building is on the agenda in the first place! So how can you garner enthusiasm for participating in team activities from your most reluctant team players? It’s an important question that we at Team Tactics address in the following ways:

Anticipate the “do we have to?” element

As an opportunity to do fun and exciting things with your colleagues, team building activities can be fun for everyone, but presenting such activities as mandatory smacks of a “done to”, rather than “done with” management agenda. Savvy managers will understand this and pre-empt such problems by:

• Inviting suggestions as to what type of team activities individuals prefer.
• Identifying who are the most hard-to-reach members of the team and making an effort to find out what makes them tick (not so that you can pander to their preferences at the cost of those of other team members, but to enable you to make sure all personalities are taken into consideration).
• Exchanging a “same-old” working day for the activities rather than expecting your team to give up their own time to participate. Being on-the clock for an activity which is slightly more fun than the day job is a good way of getting everyone on board and, in terms of team morale and productivity, can be more cost-effective than a normal workday.

Address the “what’s the point?” question

A team always has a resident cynic and anticipating the “what’s the point?” question when announcing a team event can be the quickest way to shut down negative vibes which could undermine the whole event. Be careful to:

• Communicate the value of the event, being careful not only to highlight how it might help the company as a whole (improved communication, productivity etc) but also support individuals both professionally and personally.
• Asking yourself the “what’s in it for me?” question from the viewpoint of members of your team – and presenting this to them before they even get to ask the question demonstrates that their needs, as well as the company’s, are being considered.

Anticipate alternatives

If your usual work methods require your team to work in a certain way, consider team activities which allow individuals to explore and develop other skills, as a way to get everyone doing something a little different:

• If your team usually has to be highly analytical, try team building activities which require them to think and work creatively for a change. This will add to the depth of their thinking later on and increase the chances of some creative thinking once normal work resumes.
• If promotion opportunities are coming up, run an activity day which allows team members to develop and demonstrate their leadership skills in an informal way.

Make it about others

Although ultimately your company will benefit from running employee and team activities through increased morale, productivity and even reducing absenteeism, you could also make sure the day is recognised as being for someone else’s benefit.

Finally, don’t forget to record the event with photographs and video and gain feedback from your team and any other participants as soon as possible afterwards, to help stimulate those “next time…” rather than “never again…” reflections on team building activities!

Alex Murray, Teamtactics

world game 33


We now have a greater range of APP based events for 2015. We’ve upgraded from smart phones to tablets with larger screens more functionality.
City Treasure Hunts

Indoor Events

Conference voting

Training Events for assessment and leadership

DOWNLOAD our APP Brochure for an overview or call our offices.